Terms and Conditions

  1. Service Usage
    By using our courier services, you agree to comply with all terms outlined in this agreement.

  2. Booking & Payments
    All deliveries must be properly booked, and payments should be made according to the agreed pricing before or at the time of service.

  3. Delivery Timeline
    We strive to deliver packages within the estimated timeframe, but delays may occur due to unforeseen circumstances such as weather, traffic, or logistics issues.

  4. Prohibited Items
    Customers must not send illegal, hazardous, or restricted items. We reserve the right to refuse or cancel any shipment that violates regulations.

  5. Package Responsibility
    All items must be properly packaged by the sender. We are not responsible for damages caused by poor or inadequate packaging.

  6. Liability
    While we take every precaution, our liability for loss or damage is limited according to our service policy and applicable laws.

  7. Cancellations
    Orders may be cancelled before pickup. Once a package has been collected, cancellation may no longer be possible.

  8. Refund Policy
    Refunds, if applicable, will be processed based on our service terms and the nature of the issue reported.

  9. Privacy
    We respect your privacy and handle all personal information in accordance with our Privacy Policy.

  10. Amendments
    We reserve the right to update or modify these terms at any time. Continued use of our services indicates acceptance of any changes.